EveryChild Contact Services
At EveryChild, we believe that every child matters. When family breakdown occurs, children do not have to miss out because parents don’t get along. We aim to provide a neutral environment that is safe, secure and friendly for children to meet with parents and family members with whom they no longer have contact. We always work in the best interest of the child by holding the child in mind. We provide stimulating toys, educational games and books that reflects the diverse needs of the children that come to our centre.
We work under the remit of the, Every Child Matters objectives, to be; healthy, stay safe, enjoy & achieve, make a positive contribution and achieve economic well-being.
*We are commissioned by Cafcass and we work on their behalf to facilitate contacts in family court proceedings.
ecs SOUTH WOODFORD
ecs DAGENHAM
Staffing
All our staff/volunteers are DBS checked, fully trained and qualified in working with children and families. We have qualified and registered social workers with many years experience in family matters and court proceedings.
* If you are interested in working with EveryChild services, please email your CV to - info@everychildservices.com
Equal Opportunities
EveryChild believes that each child is unique and we actively work to promote equal opportunities throughout our work with children and their families. Therefore, no discrimination on the grounds of race, religion, gender, ethnicity, age, disability or sexual orientation will be tolerated.
Child Protection
We offer the families we work with support and guidance in parenting their child/children. If our staff has concerns about a child/children’s welfare or they are deemed to be at risk of harm, our staff will intervene to safeguard the child/children and will consider terminating the contact if this is needed. This may also require us to report the concerns to Children services.
Arrivals and Departure
We recognise that there are times when parents have ongoing difficulties therefore we offer 10 mins time slots for arrival and departure to avoid parents having to meet each other if they do not wish to.
None Attendance
If any parent is unable to attend the contact and cancel on the day of contact they will incur a fee as set out in the guidance. Cancellation within 48hours will not incur any charges.
Update and feedback
Prior to each contact session the contact staff will meet with the resident parent and the child to get an update on any issues or concerns that they would like the non-resident parent to know.
At the end of each contact staff will give feedback to the non-resident parent on how they felt contact had gone and what could be done to improve if this is needed. The child’s wishes and feelings will be ascertained to establish how they felt depending on age and understanding. Staff will meet with the resident parent to give feedback on how the contact and child’s views.
